Contact Us

At justcasino (justcasinoz.com), we are committed to providing you with prompt and effective support in accordance with applicable Australian customer service standards and international iGaming compliance rules. If you require assistance, you may reach out through our secure contact form below by providing your full name, a valid email address, and a concise description of your inquiry. Our trained support representatives will review and respond to your request as quickly as possible.

We endeavour to answer all written inquiries within one business day. For more urgent matters, you may use our 24/7 live chat service available via our website for immediate assistance, or you may call our designated support line (if available to your jurisdiction). In addition, you may also contact us directly via the following official channels:

• Email - Customer Support: [email protected]
• Email - General Inquiries: [email protected]
• Email - Sales: [email protected]
• Email - Press: [email protected]
• Email - Human Resources: [email protected]

Registered & Office Addresses

Headquarters: Dama N.V., Julianaplein 36, Willemstad, Curaçao (Company Registration No. 152125)
Regional Office: Strukin Ltd., 12 Dimostheni Severi Avenue, 6th Floor, Office 601, Nicosia, Cyprus (Company Registration No. ΗΕ 407624)

Licensing Information

justcasino is operated under the following valid gaming licences:

• Dama N.V.: Licence No. 8048/JAZ2020-13, issued by Antillephone N.V., valid until 2025.
• Just Entertainment B.V.: Licence No. OGL/2025/164/0246, issued by Curaçao Gaming Control Board, valid until 2025.

These licences permit the provision of interactive gaming services to international markets, including Australia (grey market), in compliance with applicable laws. While Australian residents may access our services, they should be aware that gambling laws vary by state and territory.

Important Notices for Australian Players

1. Responsible Gambling: We encourage all players to gamble responsibly. Support resources are available through Gambling Help Online or by calling 1800 858 858 (24/7, free of charge in Australia).
2. Dispute Resolution: In case of a dispute, contact our support team first. If unresolved, matters may be escalated to our licensing authority in Curaçao under licence dispute procedures.
3. Privacy & Data Protection: All communications via this form and through official emails are processed in accordance with our Privacy Policy and applicable data protection laws.

Disclaimer: justcasino does not offer services to persons under the age of 18. It is your responsibility to ensure that online gambling is legal in your jurisdiction before engaging with our services. All times, licence validity, and response commitments stated herein are effective through 2025.