Terms & Conditions
These Terms govern your relationship with the operator of justcasino accessible via justcasinoz.com, effective as of 1 January 2025. By accessing or using the Website you agree to be bound by these Terms in full.
Definitions
- Operator: The legal entity Dama N.V., registered in Curaçao (No. 152125) with regional operations via Strukin Ltd. (No. ΗΕ 407624) and Just Entertainment B.V. (No. 160603), holder of gaming licences 8048/JAZ2020-13 and OGL/2025/164/0246 valid until 2025.
- User: Any natural person accessing or using the Website, whether registered or not.
- Player: A User with a valid, verified account entitled to place wagers.
- Bet: A monetary stake placed on a game or event offered on the Website.
- Bonus: Promotional credits or free spins provided by the Operator subject to specific conditions.
- Wager: The act of placing a Bet using deposited funds or Bonus credits.
- KYC: "Know Your Customer" identification and verification process.
Account Registration
Registration is restricted to persons aged 18 years or over and legally permitted to gamble under the laws of their jurisdiction, including Australia's applicable federal and state laws. The process is as follows:
- Account Creation: Complete the online form providing full name, date of birth, residential address, email, and create secure login credentials.
- Email Verification: Confirm your registration via a unique verification link sent to your provided email address.
- KYC Requirements: Submit proof of identity (passport, driver's licence) and proof of address; the Operator may request additional documentation to satisfy AML and CTF obligations.
- User Obligations: You must ensure accuracy of all data provided, maintain confidentiality of your password, and promptly update any changes to your personal details.
Failure to meet requirements or providing false information may result in suspension or closure of the account.
Betting & Gameplay Rules
- Bet Placement: Bets must be placed within the minimum and maximum limits displayed for each game. Only confirmed bets are valid.
- Types of Bets: The Website offers slots, table games, live dealer games, and other products as specified.
- Bet Cancellation/Modification: Once accepted, bets cannot be cancelled or modified unless due to an error by the Operator or system malfunction.
- Conduct Rules: In live casino chats, Users must not use offensive language, harass others, or attempt fraudulent activities.
- Fair Play: Any form of intentional exploitation of system vulnerabilities or collusion is prohibited.
Bonus Terms
- Activation: Bonuses are activated as per the specific promotion terms; some require manual opt-in or bonus codes.
- Wagering Requirements: All bonus funds must be wagered at least 35x within 30 days unless otherwise stated.
- Game Restrictions: Certain games may be excluded or contribute a reduced percentage to wagering requirements.
- Prohibited Actions: Bonus abuse, low-risk wagering, and use of multiple accounts to exploit offers are forbidden.
- Promotion Combination: Bonuses cannot be combined with other ongoing promotions unless explicitly permitted.
Payments & Withdrawals
- Deposit Methods: Credit/debit cards, approved e-wallets, and accepted cryptocurrencies.
- Withdrawal Methods: Same as deposit where possible; alternative methods may be used when original method is unavailable.
- Limits & Fees: Minimum deposit is AUD 10; minimum withdrawal AUD 20. Daily, weekly, and monthly maximum withdrawal limits may apply. The Operator does not charge processing fees; third-party fees may apply.
- Processing Times: Deposits are instant; withdrawals subject to up to 72 hours processing after KYC clearance.
- Refunds: Stakes may only be refunded in cases of operator error, technical malfunction, or where required by law. Bonus refunds follow the specific promotion rules.
Limitation of Liability
- Obligations: The Operator ensures fairness of games through licensed software and accuracy of results.
- Exclusions: The Operator is not liable for losses due to technical failures, network interruptions, or force majeure events beyond its reasonable control.
- Maximum Compensation: In any case, liability is limited to the amount of the disputed Bet.
Intellectual Property Rights
All content, trademarks, trade names, logos, designs, and software on the Website are owned or licensed by the Operator and are protected by copyright and other intellectual property laws. Users may not copy, reproduce, distribute, or modify the Website's content without prior written consent.
Privacy & Data Protection
Your personal data is processed in accordance with our Privacy Policy, which complies with applicable international data protection laws. By using the Website, you consent to such processing and warrant that all data provided is accurate.
Changes to Terms
The Operator may amend these Terms at any time. Changes will be notified via email or prominent on-site banners. Continued use after changes constitutes acceptance; Users disagreeing may cease use and close their account.
Termination & Suspension
- Grounds: Breach of Terms, suspected fraud, failure of KYC or AML checks, or where required by law.
- Procedure: Accounts may be temporarily suspended or permanently closed; Users will be notified where feasible.
- Funds: Upon closure, remaining real-money balances will be paid out subject to KYC clearance and absence of unlawful activity.
Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of Curaçao. For Users in Australia, nothing in these Terms affects your rights under Australian Consumer Law. Disputes shall be resolved by arbitration in Curaçao, or in the courts of competent jurisdiction if arbitration is not applicable.
Contact Information
For support or legal queries please contact:
- Email (Support): [email protected]
- Email (General): [email protected]
- Phone: Not specified
- Headquarters: Dama N.V., Julianaplein 36, Willemstad, Curaçao
- Regional Office (Cyprus): Strukin Ltd., 12 Dimostheni Severi Avenue, 6th Floor, Office 601, Nicosia, Cyprus